Digital Payments Transaction Investigator

3 days ago

Mumbai, Maharashtra, India beBeeRisk Full time ₹ 15,00,000 - ₹ 28,00,000
Transaction Monitoring Lead

Key Responsibilities:

  • Lead, train, and supervise a team of field investigators across multiple regions.
  • Allocate field assignments based on priority, geography, and risk level.
  • Monitor performance and ensure timely completion of investigations.

Field Investigations:

  • Oversee and conduct field visits to merchants, agents, and customers to verify KYC details, investigate fraudulent transactions, and resolve high-risk cases.
  • Liaise with merchants, vendors, and partners to understand transactional discrepancies.
  • Document findings and collect necessary evidence (photographs, statements, transaction logs).

Risk Assessment:

  • Identify and evaluate patterns of suspicious activity and recommend preventive actions.
  • Coordinate with internal fraud analytics and monitoring teams for lead generation.

Compliance & Reporting:

  • Ensure field activities comply with internal policies, RBI guidelines, and legal standards.
  • Draft and review investigation reports and escalate critical issues to senior management.
  • Support the STR filing team with on-ground inputs and factual verification if required.

Stakeholder Coordination:

  • Work closely with Compliance, Legal, Fraud Risk, Customer Service, and Product teams.
  • Liaise with law enforcement agencies if required in complex or criminal cases.

Required Skills and Qualifications:

  • Graduate in any discipline (Bachelor s degree in Criminology, Commerce, or Law preferred)

Essential Skills:

  • 8 years of experience in field investigations, fraud detection, or risk management in BFSI or Fintech
  • Experience managing field teams and working in a fast-paced digital payments environment
  • Strong analytical, problem-solving, and reporting skills
  • Good understanding of KYC/AML norms, payment frauds, and regulatory guidelines
  • Willingness to travel extensively (PAN-India or regional coverage)
  • Excellent interpersonal and verbal communication skills
  • Experience handling UPI, wallet, or merchant onboarding fraud
  • Knowledge of tools like Salesforce, CRM, or field investigation tracking platforms
  • Prior work experience in NBFC, Fintech, or PSP environment

  • Digital Payments Investigator

    2 weeks ago

    Mumbai, Maharashtra, India beBeeTransactionMonitoring Full time

    Job DescriptionThe role of a Transaction Monitoring professional involves overseeing and conducting field visits to merchants, agents, and customers to verify KYC details, investigate fraudulent transactions, and resolve high-risk cases. This position requires excellent interpersonal and verbal communication skills to effectively liaise with merchants,...

  • Transaction Monitoring Investigations Officer

    3 days ago

    Mumbai, Maharashtra, India Deutsche Bank Full time US$ 90,000 - US$ 1,20,000 per year

    The position is located in Mumbai and report to the Head of Transaction monitoring, India and head of Transaction Monitoring Investigations or his delegate in the region and undertaking transaction reviews to identify suspicious transactions and preparation of report thereof.Your key responsibilitiesDepending on the experience of the candidate, some or all...

  • Risk Investigator

    3 days ago

    Mumbai, Maharashtra, India Seven N Half Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role :We are looking for a Risk Investigator to play a key role in safeguarding our organization against fraudulent activities across all payment channels. The ideal candidate will be responsible for monitoring daily alerts, conducting thorough investigations, making account-level decisions, and supporting risk case handling. Candidates with prior...

  • Payments Specialist

    2 days ago

    Mumbai, Maharashtra, India AMINA GROUP Full time US$ 90,000 - US$ 1,20,000 per year

    At a Glance: The Story Behind AMINAAMINA India is a wholly owned subsidiary of AMINA Bank AG, a FINMA licensed Swiss Bank focused on cryptocurrencies and digital assets. AMINA provides custody, trading, credit and investment products on cryptocurrencies and digital assets to institutional and professional investors. AMINA Bank is Headquartered in Zug, with...

  • Payment Lifecycle Specialist

    1 week ago

    Mumbai, Maharashtra, India JP Morgan Chase & Co. Full time

    Job DescriptionAre you ready to be at the forefront of digital payment innovation Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.As a Payment Lifecycle...

  • Senior Financial Crime Investigator

    6 days ago

    Mumbai, Maharashtra, India beBeeFraud Full time ₹ 4,00,000 - ₹ 12,34,567

    Credit Cards Fraud Investigators manage and analyze fraud cases to protect financial transactions.Investigate and analyze fraud cases to ensure timely resolution according to defined service level agreements (SLAs).Review transaction details and customer claims to validate disputes and identify fraudulent activities.Collaborate with cross-functional teams...

  • Expert Payment Transaction Analyst

    7 days ago

    Mumbai, Maharashtra, India beBeePayment Full time ₹ 8,00,000 - ₹ 15,00,000

    Job DescriptionThe role of a Payments Reconciliation Specialist is crucial for our team's success.This full-time position requires an experienced professional to join us in ensuring accuracy and timeliness of payments across various platforms.Reconcile payments, identifying discrepancies and resolving them promptly. Required Skills and QualificationsTo excel...

  • Specialist - Payment Lifecycle

    4 weeks ago

    Mumbai, Maharashtra, India JP Morgan Chase Full time

    Payment Lifecycle Specialist Description: Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be...

  • Payment Lifecycle Specialist

    4 weeks ago

    Mumbai, Maharashtra, India JP Morgan Chase Full time

    : Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed. As a Payment Lifecycle Specialist IV...

  • Payment Lifecycle Specialist

    6 days ago

    Mumbai, Maharashtra, India JP Morgan Chase Full time

    Payment Lifecycle SpecialistJob Description: Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be...