Digital Payments Investigator

5 days ago

Mumbai, Maharashtra, India beBeeTransactionMonitoring Full time
Job Description

The role of a Transaction Monitoring professional involves overseeing and conducting field visits to merchants, agents, and customers to verify KYC details, investigate fraudulent transactions, and resolve high-risk cases. This position requires excellent interpersonal and verbal communication skills to effectively liaise with merchants, vendors, and partners to understand transactional discrepancies.

Key responsibilities include:

  • Oversee and conduct field visits to merchants, agents, and customers to verify KYC details, investigate fraudulent transactions, and resolve high-risk cases.
  • Liaise with merchants, vendors, and partners to understand transactional discrepancies.

The ideal candidate will have strong analytical, problem-solving, and reporting skills to identify and evaluate patterns of suspicious activity and recommend preventive actions. Additionally, they should have experience managing field teams and working in a fast-paced digital payments environment.

Required Skills and Qualifications

  • Graduate in any discipline (Bachelor's degree in Criminology, Commerce, or Law preferred)
  • 8 years of experience in field investigations, fraud detection, or risk management in BFSI or Fintech
  • Experience managing field teams and working in a fast-paced digital payments environment
  • Strong analytical, problem-solving, and reporting skills
  • Good understanding of KYC/AML norms, payment frauds, and regulatory guidelines
  • Excellent interpersonal and verbal communication skills

Benefits

  • Opportunity to work in a dynamic and fast-paced environment
  • Chance to utilize skills and experience to contribute to the growth of the organization

Others

  • Will require extensive travel

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