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Technical Writer Position Available
3 weeks ago
Documentation Specialist
About This Opportunity:We are seeking a skilled Documentation Specialist to design, implement, and maintain QA processes and test strategies for payment systems and fintech products.
Responsibilities:- Create detailed technical documentation, including process flows, SOPs, user manuals, and compliance documentation.
- Translate complex technical concepts into clear, concise, and user-friendly content.
- Collaborate with subject matter experts (SMEs) and product managers to gather information and validate content.
- Standardize and templatize SOPs and process documentation to ensure consistency, scalability, and ease of use.
- Evaluate documentation aligns with internal standards and regulatory requirements.
- Bachelor's degree in computer science, engineering, information systems, or a related field.
- 10 years of experience in QA and/or technical writing, preferably in the payments or fintech domain.
- Strong understanding of payment systems, transaction flows, and regulatory frameworks.
- Proven experience with QA tools and documentation platforms.
