Reservation Expert

6 days ago

Alleppey, Kerala, India beBeereservation Full time ₹ 4,20,000 - ₹ 4,80,000
Reservations Manager Opportunity

We are seeking a seasoned reservations professional to join our hospitality team.

  • Manage reservations across various channels, including online travel agencies and direct bookings.
  • Handle guest communication via phone, email, and messaging platforms.
  • Maintain accurate data on property management systems and OTA extranets.
  • Verify property listings and ensure rates, availability, and content are up-to-date.
  • Create standard operating procedures, email templates, and booking process documents.
  • Review guest communication for tone and accuracy.
  • Coordinate with property managers for smooth check-ins and special requests.
  • Maintain daily/weekly/monthly booking and revenue reports.

Key Requirements:

  • Degree or Diploma in Hotel Management required.
  • Minimum 3 years of experience in reservations/front office in hospitality.
  • Strong understanding of OTA extranets (Booking.com, Agoda, Airbnb, etc.).
  • Understanding of PMS and rate management.
  • Excellent communication skills in English; additional languages an asset.
  • Proficient in Microsoft Excel, Google Sheets, and email drafting.
  • Detail-oriented, proactive, and willing to learn in a fast-paced environment.

What We Offer:

  • A competitive salary package.
  • Dedicated mentorship from the founder.
  • Hands-on experience in building a hospitality brand from the ground up.
  • Career growth opportunities as the company expands.

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