ServiceNow Architect

4 weeks ago

Hyderabad, Telangana, India INRY Full time
ServiceNow Architect

INRY is an Elite ServiceNow partner and one of America's fastest-growing companies. As a leading ServiceNow partner for over twelve years, we have been closely aligned with ServiceNow in every step of their growth. As a Design partner, we helped build and mature the product. We drove success at over 400 Fortune 500 customers.

Our success and identity are built on the following:

  • Rapid time to value.
  • Easy to work with.
  • INRY assurance for quality and reliability.
Key Responsibilities

As a ServiceNow Architect, you will oversee the technical design and implementation of ServiceNow projects, ensuring alignment with client requirements and project goals. You will collaborate with clients to define their needs and expectations, managing ongoing communications and adjustments throughout the project lifecycle.

  • Conduct detailed requirement analysis and scope projects and synchronize team activities to ensure timely and within-budget delivery.
  • Facilitate training sessions for clients and team members on the functionality and maintenance of new systems and solutions to identify current and future roadmap strategies for the platform.
  • Build capabilities and provide expert guidance and mentorship for ServiceNow development-related activities to the team.
  • Maintain up-to-date knowledge of ServiceNow features and capabilities, leveraging this knowledge to identify new and improved architecture opportunities.
  • Track and ensure the required certifications and deployments are met to maintain the Elite Partnership status of INRY with ServiceNow.
Requirements

We are looking for a highly skilled and experienced ServiceNow Architect with the following qualifications:

  • 6+ years of experience in ServiceNow development and implementation with a focus on architectural design.
  • Strong technical proficiency in ServiceNow scripting languages.
  • Experience with implementing at least three different products for enterprises in ServiceNow, such as ITSM, HRSD, ITOM, ITAM, IRM, SPM, and CSDM.
  • Experience with ServiceNow platform capabilities, large-scale Service Portals or Employee Centers.
  • Experience with ServiceNow Automation and integrations.
  • Experience with ServiceNow Reporting and Analytics.
  • Experience with Agile development methodologies.
  • Experience with ServiceNow Performance tuning and Optimization.
  • Experience with ServiceNow family release upgrade.
  • Experience with ServiceNow CSDM framework.
  • Experience with ServiceNow Security and Compliance.
  • ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS) certifications are advantageous.
  • Excellent problem-solving ability and time management.
  • Proactive communication skills, presenting technology as business solutions.
  • Good business sense and relationship-building skills.
  • Must be a self-starter with the ability to deal with ambiguity and white spaces and have a start-up mindset.
  • Must be flexible and ready to pivot based on the changing demands of a project.
What We Offer

We offer an INRY Flex policy that allows our employees to choose their work schedule. While we value flexibility, we also expect an overlap with US time zones to facilitate collaboration. Occasionally, late-night meetings may be required. We understand the importance of work-life balance, and if you stretch beyond regular hours, compensatory time off is available.

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