ServiceNow Architect

1 month ago


Hyderabad, Telangana, India Tech Mahindra Full time
Job Description

The opportunity for a CT ServiceNow Architect is available at Tech Mahindra. This role can be based in any TechM location office in India, working in a Hybrid mode.

The selected candidate will:

  • Lead the technical delivery of a portfolio of complex projects based on the ServiceNow platform.
  • Define technical solutions at an architectural and design level of detail.
  • Deliver compelling solution demonstrations across the ServiceNow platform.
  • Assist development teams in resolving complex technical issues through all stages of the project lifecycle.
  • Continuously grow knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community, and other resources.
  • Establish deep and lasting relationships with stakeholders and team members.

Key Responsibilities

Provide technical leadership and offshore development teams.

  • Provide architectural oversight of the design and delivery of technical integrations between ServiceNow, TECHM IT, and business services.
  • Build constructive, working relationships with TECHM's global network of ServiceNow resources.
  • Contribute to the development of ServiceNow-based product roadmaps.
  • Ensure the project delivery team complies with TECHM solution architecture standards and frameworks.

Requirements

A self-starter, independent thinker, curious, and creative person with ambition and passion.

Extensive experience in consulting/professional services and technical delivery.

A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect with 9-12 years of experience.

Experience of leading offshore development teams and working with engagement leads, project managers, and business analysts to deliver enterprise-wide ServiceNow solutions.

Certified ServiceNow System Administrator.

Certified Implementation Specialist in at least 3 product suites.

Certified in ITIL Foundation (v3 or v4).

Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS, and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages.

Bachelor's degree in Business, Engineering, IT, Science, or related field preferred.

More than 10 years in a corporate IT environment.

Good experience in client-facing roles.

Experience of working with multi-location teams.



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