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Product Manager

1 month ago

Hyderabad, Telangana, India ServiceNow Full time
Product Manager - ServiceNow Expert

We are seeking an experienced Product Manager who possesses a deep understanding of the ServiceNow platform. The ideal candidate will have 6-8 years of experience in Product management, with a strong background in ServiceNow platform implementation and optimization.

Key Responsibilities:

  • Product Strategy and Enhancement:
    • Develop and refine the product vision, strategy, and roadmap for ServiceNow Platform Features aligned with organization's business goals.
    • Collaborate with stakeholders from cross-functional teams to gather requirements and prioritize feature enhancements & solutions based on customer needs, market trends, and platform capabilities.
  • ServiceNow Platform Expertise:
    • Utilize in-depth knowledge of the ServiceNow platform to architect, configure, and optimize custom solutions.
    • Stay updated on new platform features, updates, and best practices to ensure the product remains innovative and competitive.
    • Have had hands-on ServiceNow Platform experience.
  • Innovative Thinking and Ideation:
    • Drive innovation by continuously exploring new ideas and opportunities to enhance the base product and address evolving customer requirements.
    • Collaborate with cross-functional teams to brainstorm, prototype, and validate new features and capabilities.
    • Enhance the current solution development process.
  • Communication and Stakeholder Management:
    • Communicate product updates, roadmap changes, and project statuses effectively to internal stakeholders, customers, and partners.
    • Engage with customers, partners, and stakeholders to understand pain points, needs, and preferences.
    • Act as a subject matter expert on ServiceNow Platform, providing guidance and support to sales, marketing, and customer success teams.
  • Leadership and Mentorship:
    • Mentor and guide junior product managers and other team members, providing direction and support in their professional development.
    • Act as a thought leader within the product management function, sharing best practices and nurturing development within the team.
  • Accountability:
    • Own the deliverables end-to-end with committed deadlines.
    • Make informed decisions with stakeholders and cross-functional teams.