Product Manager

2 weeks ago

Hyderabad, Telangana, India Vida XL India Full time
Product Owner Job Description

Vida XL India is seeking a skilled Product Owner to lead the development, maintenance, and delivery of the technology stack within the Marketing domain using Salesforce Marketing Cloud (SFMC).

The successful candidate will work closely with cross-functional teams, including developers, architects, DevOps engineers, designers, marketeers, and data analysts, to ensure the technology stack aligns with business goals and customer needs.

  • Develop a deep understanding of the business domain, stakeholders, customers, and market trends.
  • Define and prioritize the product backlog based on stakeholder feedback, business goals, and technical feasibility.
  • Collaborate with cross-functional teams to ensure the product roadmap aligns with business goals and customer needs.
  • Provide clear product vision and direction to the development team.
  • Ensure the product is delivered on time, within budget, and with the desired level of quality.
  • Work closely with the development team to ensure the product backlog is well-groomed and ready for development.
  • Work with stakeholders to ensure the product is well-positioned in the market and is meeting the needs of customers.
  • Act as a subject matter expert for the product domain and stay up-to-date with market trends, competitors, and emerging technologies.
  • Continuously monitor and analyze product performance and make data-driven decisions to improve the product.
  • Communicate product updates and progress to stakeholders and cross-functional teams.
  • Actively participate in Portfolio management to ensure there is a quarterly planning horizon and alignment with other business domains.
  • Prompt and effective response to emergency situations and unforeseen events is an integral part of this role, and the Product Owner is expected to be readily available and accessible when needed.
Requirements
  • Bachelor's degree in Computer Science, Business Administration, or a related field.
  • At least 5 years of experience as a Product Owner in a fast-paced environment.
  • Proven track record of implementing and delivering successful products using SFMC.
  • Strong problem-solving skills to address challenges related to SFMC implementation and usage.
  • Thorough understanding of Journey Builder, Content Builder, and Email Studio in SFMC.
  • Hands-on experience in implementing integrations with SFMC using middleware like Mulesoft.
  • Understanding of key SFMC metrics like CTR, CPL, MQL, CPA, etc.
  • Excellent communication and collaboration skills.
  • Experience working with agile development methodologies.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong problem-solving skills and ability to make data-driven decisions.
Technical Maturity

As a Product Owner, you will be responsible for ensuring the technical quality of your product by emphasizing stability and maintainability.

  • Team management: You will be responsible for managing the development team and ensuring they have the necessary skills and resources to deliver high-quality products.
  • Documentation: You will be responsible for ensuring that all documentation is up-to-date and accurate, including technical requirements, implementation plans, and testing procedures.
  • Unit testing: You will be responsible for ensuring that all unit tests are created and executed as part of the development process.
  • Integration testing: You will be responsible for ensuring that all integration tests are created and executed as part of the development process.
  • Monitoring: You will be responsible for ensuring that all monitoring procedures are clearly structured and followed.
  • Critical data management: You will be responsible for ensuring that all critical data is documented and monitored.
  • Disaster recovery: You will be responsible for ensuring that all data back-ups are legally compliant and that disaster recovery procedures are in place.

As a Product Owner, you will be expected to balance commercial value with technical maturity, making educated decisions on the technical debt you accept and committing to a clear schedule of cleaning up your technical debt.

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