IT Product Manager

3 weeks ago

Hyderabad, Telangana, India PepsiCo Full time
Overview

Main Purpose:

This role is responsible for managing the day-to-day I&O Product Management Planning activities in support of I&O Technical Leads for Global Workplace Services, Network Service, Compute Services, and Cloud Services.

  • Support existing PepsiCo Productivity and Waste Elimination process.
  • Support data quality and rigor within TBM (Apptio) and other Key systems (Service Now, Calero, etc.).
  • Support and engage Vendor Management, Global Procurement, and S&T Finance for cost-effective IT Services.
Responsibilities:

Accountabilities:

  • Partner Sr. Manager of I&O Product Management to drive platform rigor in the I&O Product & Cost Management Space.
  • Accountable for defining and implementing I&O Product Management process and procedures that drive transparency and cost insight to the use of IT services offered.
  • Provide technological, functional, contractual, and financial understanding of IT products offered to PepsiCo stakeholders to help with decision making on selection and usage patterns.
  • Understand and optimize IT Services and Products through waste elimination to help drive efficiencies and productivity.
  • Partner with Technical Towers (Global Workplace Services, Network Services, Compute Services, and Cloud Services) to ensure costs are fully transparent and aligned to services areas and product SKUs.
  • Partner with Global Procurement, Technical SME, and IT Finance to align on cost structure and Taxonomy to drive agreement on cost for IT and back into the Sector/business.
  • Drive IT Roadmap to share acceptable standards that are offered by PepsiCo S&T Infrastructure that align to Accelerate IT (MSP contractual Obligations) operating model, business, and financial objectives.
  • Support Demand planning and activities in partnership with Technical Towers and Sector Delivery Leads to support business operations.
  • Provide insights for the TBM (Technology Business Management) Teams for the sharing of product alignment to assure clear understanding and communication via Apptio to Towers, Finance, and Sectors.
  • Implement, capture, and report on consumption patterns of usage and recovery (Cross Charges) to support and provide inputs into Budgets and AOP Cycles.
  • Partner on financial forecasting; operational budgets, and Productivity Objectives.
  • Stay abreast of new and emerging technologies (Vendor releases) and processes related to enterprise-level IT products and services in the industry, including recurring benchmarking.
  • Make and influence technical, financial, and business decisions based on data and transparency of consumption patterns and usage.
  • Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent service delivery.
  • Help assure data quality in systems of record are verified for the purpose of transparency and ease of access to help build trust in the services S&T Infrastructure offers.
  • Generate appropriate communication, process, and educational updates related to IT Products and Services.
  • Be the primary liaison between S&T Infrastructure and Field and Sectors Support Team to help explain IT product and services related to usage and cost structures.
  • Partner with Finance to ensure agreed-upon messaging of cost drivers and areas of opportunities for cost take-out.

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