Digital Services Coordinator
2 days ago
We are a leading provider of media services and software solutions, simplifying the complexities of content distribution, supply chain, and digital storefront management.
Job DescriptionThe Account Coordinator is a vital role in our Client Services department, serving as the customer contact and liaison for order management. This position focuses on Customer Management and order fulfillment, ensuring timely and defect-free delivery of customers' orders.
- Provide day-to-day support to customers with a laser focus on excellent customer service and satisfaction.
- Communicate order management and delivery updates to customers and internal stakeholders.
- Supply regular account statuses, including missing asset reports and delivery schedules.
To succeed in this role, you will need:
- Strong verbal and written communication skills.
- Experience working effectively in a fast-paced team environment managing high volumes of orders without error.
- Ability to work independently within own process and design processes from the ground up.
- Proven ability to identify and solve problems.
- Strong attention to detail and ability to juggle multiple priorities.
$60,000 - $80,000 per year, depending on experience.
BenefitsWe offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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