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Operations Manager

3 weeks ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description:

A highly skilled leader is required to oversee the management of our dark stores, ensuring a safe work environment and driving operational efficiency.

The ideal candidate will have a proven track record in people management, with experience in employee and performance management. They will be responsible for leading a team of TLs, supervising direct reports, and appraising performance.

  • Ensure a safe work environment
  • Lead and supervise a team of TLs as direct reportees supported by PAs in Operations
  • Responsible for the overall Quality, Productivity and dark store performance
  • Appraise performance; resolve problems; and address staffing needs
  • Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
  • Ensuring Building health and inventory metrics with best in class quality metrics
  • Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
  • Proactively identify and lead process improvement initiatives
  • Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
  • Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
  • Ensure best practices in people management and accountable for compliance, Connections and scorecards.
  • Manage People and team development
  • Create leaders and talent pipeline. Good stake holder management and project management skills
Required Skills and Qualifications:
  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Benefits:

We offer an inclusive culture that empowers our team members to deliver exceptional results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.