Business Process Recovery Specialist

5 days ago


Noida, Uttar Pradesh, India Genpact Full time

Genpact is a global professional services firm that delivers outcomes shaping the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Our Services

We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. As a Business Process Recovery Specialist at Genpact, you will be part of our dynamic team that assists clients in recovering outstanding debts.

Your Responsibilities

You will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. Your key responsibilities include working in a blended environment, advising customers on payment options, communicating effectively, and ensuring accounts become current.

Requirements
  • Good attendance
  • Strong written and verbal communication skills
  • Confidentiality
  • BASIC computer skills
Preferred Qualifications
  • Previous experience as a Collections Officer
  • Familiarity with debt collection
  • Strong negotiation skills

The estimated salary for this position is $45,000 - $60,000 per year, depending on location and qualifications.



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