Operations Examination Coordinator

2 days ago

Rajahmundry, Andhra Pradesh, India beBeeExamination Full time ₹ 1,00,50,000 - ₹ 1,41,00,000
Examination Operations Coordinator Job Description

The Examination Operations Coordinator plays a key role in ensuring the smooth operation of examination centers.

  • Coordinate scheduling across the network, reviewing upcoming availability and capacity requirements.
  • Collaborate with Workforce Management team on examiner allocation forecast.
  • Monitor the utilization of examination centers and recommend adjustments or expansions based on demand.
  • Manage accurate submission of invoices for examination centers, verifying exam volumes and facilitating timely payments.
  • Coordinate with internal teams, to manage unforeseen events ensuring minimum impact on candidates and stakeholders.
  • Oversee monitoring across examination centers to ensure ongoing compliance with regulatory standards.
  • Handle requests from examination centers regarding changes in setup or personnel, directing them to the appropriate internal teams.
  • Proactively identify and communicate quality-related observations or opportunities for improvement to the relevant teams.
  • Conduct visits to examination centers to assess operations, ensure adherence to standards, and provide on-site support for continuous improvement.
Responsibilities:
  • Ensure high-quality standards by maintaining attention to detail and clear communication.
  • Provide necessary tools and processes for efficient exam delivery.
  • Liaise with multiple teams and departments to meet operational needs.
  • Evaluate and implement improvements to maintain regulatory compliance.
  • Identify opportunities for growth and development within the organization.
Requirements:
  • Bachelor's degree in business administration, operations management, or a related field preferred.
  • 1-3 previous working experience in a multi-cultured environment would be considered a plus.
  • Excellent command of the English Language. Extra languages desired.
  • Advanced computer literacy required. ECDL Advance level certification desirable.
  • Clear and effective communication skills, both written and verbal.
  • Strong organizational and time-management skills.
  • Ability to work under pressure and meet tight deadlines.
  • Flexibility to travel as required to support operational needs.

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