Hotel Front Desk Night Audit Manager

5 days ago

Hyderabad, Telangana, India beBeeAccounting Full time ₹ 55,00,000 - ₹ 85,00,000
Job Title: Night AuditorWe are seeking an experienced Night Auditor to join our team. This role is responsible for managing overnight front desk and accounting tasks, ensuring seamless operations during late-night hours.Key Responsibilities:
  • Welcome guests in a warm and friendly manner, handling reservations and arranging for amenities like wake-up calls, taxis, and shuttle services.
  • Assist guests, VIPS, and VVIPS with branded, friendly, proactive, and efficient service, providing follow-up as necessary.
  • Post room charges and taxes to guest accounts, process invoices, balance cash drawers, process credit card transactions, and verify receipts.
  • Track key financial metrics, prepare end-of-day reports, and summary cash balances for hotel management.
  • Audit and reconcile the hotel's daily financial accounts, including revenue, charges, and payments.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner, provide pre-arrival support for guests arriving on packages, and maintain knowledge of essential hotel operations.
Requirements:
  • Minimum 3+ years of front desk experience at managerial level, basic math and accounting skills, proficiency in MS Office, PMS, and IDS software.
  • Outstanding verbal and written communication skills, detail-oriented, and strong organizational skills, associate or bachelor's degree in Hotel Management or related field.
About the Role:The Night Auditor/Manager is responsible for overseeing overnight front desk and accounting duties, serving as the primary contact for late-night guests, handling check-ins, check-outs, and guest inquiries.

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