Warehouse Executive Lead

4 days ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 12,00,000 - ₹ 18,00,000
Lead Warehouse Operations Manager

We are seeking a seasoned professional to lead our warehouse operations, driving efficiency and excellence in every aspect of order fulfilment.

Main Responsibilities:

  • Oversee warehouse activities including inbound, outbound, returns, inventory management, and 3PL coordination.
  • Ensure timely processing of marketplace orders, maintaining high service levels and quality standards.
  • Collaborate with the logistics team for seamless shipment pickups and delivery.
  • Maintain accurate inventory records, conducting regular cycle counts to ensure accuracy.
  • Monitor operational performance reports, identifying areas for improvement and implementing corrective actions.
  • Develop and implement process improvements, automating tasks where possible to increase productivity.

Required Skills & Qualifications:

  • At least 3 years of experience in warehouse operations, preferably in e-commerce fulfilment.
  • Strong leadership, problem-solving, and analytical skills.
  • Proficient in MS Office, with expertise in Excel formulas.
  • Excellent communication and collaboration skills, able to work effectively across teams.
  • Flexible availability for peak season challenges.

KPIs & KRAs:

  • Order Fulfilment: Maintain FC Order fulfilment TAT at 99%+ for B2C and 100% for marketplace orders.
  • Returns Management: Improve claim success rate with effective product QC.
  • Operational Efficiency: Optimize picking, packing, and dispatch processes.
  • Crisis Management: Handle operational spikes and emergencies proactively.

Ideal Candidate Profile:

  • Proactive, detail-oriented, and focused on operational excellence.
  • Ability to mentor and develop team members for improved efficiency.
  • Expertise in WMS, 3PL coordination, and fulfilment processes.

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