
Operations Lead
7 days ago
Key Responsibilities:
- Manage day-to-day warehouse activities, including receiving, storage, picking, packing, and dispatch.
- Maintain accurate inventory records and conduct regular stock audits to ensure optimal inventory control.
- Implement processes to optimize space utilization, reduce turnaround time, and ensure safety compliance.
- Lead a team of warehouse staff and supervisors, focusing on performance tracking and training.
- Collaborate with supply chain, procurement, and logistics teams for timely order processing and replenishment.
- Ensure all customer orders are dispatched correctly, on time, and with zero errors.
- Analyze key performance indicators (KPIs) such as on-time delivery, inventory shrinkage, and warehouse throughput to enhance performance.
- Manage third-party logistics vendors (if applicable) and warehouse management systems.
Requirements:
- Bachelor's degree in Logistics, Supply Chain Management, or related field.
- At least 68 years of experience in warehouse or logistics management within the ecommerce, retail, or FMCG environment.
- Hands-on experience with warehouse management systems (WMS), inventory control systems, and Excel reporting.
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