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IT Infrastructure Manager Position
3 weeks ago
Job Summary:
We are seeking an experienced Senior IT Infrastructure Manager to join our team. The successful candidate will play a crucial role in maintaining the accuracy and completeness of CMDB data, identifying and resolving data inconsistencies, establishing relationships between CIs to accurately reflect dependencies within the IT infrastructure, and performing data cleansing and deduplication activities.
The ideal candidate will have strong technical expertise in external data source integrations, ITOM discovery, OT Module, and a solid understanding of SAM Module. Excellent communication and collaboration skills are also essential, as well as experience working in an international, distributed, and multi-functional team using an agile mindset and methodology.
- CMBD Data Management:
- Maintaining the accuracy and completeness of CMDB data by identifying and resolving data inconsistencies.
- Establishing relationships between CIs to accurately reflect dependencies within the IT infrastructure.
- Performing data cleansing and deduplication activities.
- Discovery and Integration:
- Configuring and managing data discovery tools to automatically populate the CMDB with information from various IT systems.
- Integrating CMDB data with other ServiceNow modules like Incident Management, Problem Management, and Change Management.
The consultant will contribute to and maintain a showcase of ITOM and ITAM solution configurations, stories, and test use cases created on the ServiceNow platform.
