Dynamic Account Professional Wanted

2 weeks ago

Mumbai, Maharashtra, India beBeeCareer Full time ₹ 18,00,000 - ₹ 22,00,000
Account Manager Job Opportunity

We are seeking a skilled and dynamic Account Manager to join our team in Mumbai. As the primary point of contact for our strategic clients, you will ensure satisfaction, retention, and growth by delivering tailored solutions and maintaining strong relationships.

Key Responsibilities:

  • You will serve as the main liaison between assigned clients and internal teams (Product, Tech, and Operations).
  • Understand client business needs and align our technology solutions to meet their objectives.
  • Manage end-to-end account lifecycle including onboarding, ongoing engagement, renewal, and upselling.
  • Monitor account performance and proactively address client issues or escalations.
  • Coordinate with cross-functional teams to ensure seamless delivery of services and solutions.
  • Identify opportunities for account growth and contribute to revenue expansion through cross-selling and upselling.
  • Track and report account health metrics, ensuring SLAs and KPIs are consistently met.
  • Stay updated with the latest industry trends, digital payment regulations, and competitor offerings.

Desired Skills & Experience:

  • 4 to 5 years of experience in account management, client success, or relationship management in the fintech, BFSI, SaaS, or technology domains.
  • Proven experience handling enterprise or B2B clients.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong analytical mindset and problem-solving abilities.
  • Ability to multitask, prioritize, and manage time effectively.
  • Technical aptitude or familiarity with payment systems, APIs, or banking infrastructure is a plus.

What We Offer:

  • Opportunity to work on impactful products shaping India's digital banking landscape.
  • Collaborative and fast-paced work culture with room for innovation and growth.
  • Exposure to top-tier banks, fintech partners, and evolving technologies.

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