Lead Barista Team Member

5 hours ago

Ahmedabad Rajpura Kolkata, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Shift Supervisor

As a Shift Supervisor, you will play a crucial role in ensuring the success of our store by leading a team of skilled baristas and providing exceptional customer service.

Key Responsibilities:
  • Team Leadership: Lead and motivate a team of baristas to achieve sales goals and provide legendary customer service.
  • Customer Service: Deliver exceptional customer experience by anticipating customer needs, resolving issues promptly, and maintaining a positive attitude.
  • Operational Excellence: Ensure seamless store operations during scheduled shifts, including opening and closing duties, cash handling, and safety protocols.
  • Training and Development: Assist with new partner training, provide coaching and feedback, and contribute to a positive learning environment.
Requirements:
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with customers, partners, and management.
  • Leadership and Teamwork: Proven ability to lead, motivate, and work collaboratively with a diverse team.
  • Problem-Solving and Adaptability: Quick thinking and adaptability to handle unexpected situations and prioritize tasks.
  • Customer Focus: Genuine passion for delivering exceptional customer experiences and meeting customer needs.
What We Offer:
  • Competitive Compensation: Competitive hourly wage and opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
  • Opportunities for Growth: Opportunities for career growth and development, including training programs and leadership roles.

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