Customer Support Representative

7 days ago


Nashik, Maharashtra, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 3,00,000
Customer Support Role

About this opportunity:

This internship focuses on customer-facing communication, emphasizing professionalism and empathy in handling customer inquiries.

Key aspects of the role include:

  • Responding to customer calls with clarity and understanding.
  • Providing accurate information regarding products and services.
  • Recording and updating customer interactions in a designated system.
  • Assisting in resolving basic queries and escalating issues when necessary.
  • Ensuring clear communication in both Hindi and English at all times.

As a Customer Support Intern, you will be an integral part of our team, working closely with colleagues to deliver exceptional customer service.

Responsibilities:

  • Handle customer calls professionally and empathetically.
  • Provide product and service information accurately.
  • Update customer interactions in the CRM system.
  • Resolve basic queries and escalate complex issues as needed.

What We Offer:

  • A supportive and collaborative work environment.
  • Opportunities for growth and development.
  • A chance to make a meaningful impact in customer satisfaction.

Join us in delivering outstanding customer experiences and grow your skills in a dynamic and supportive team.

Requirements:

  • Strong communication skills in Hindi and English.
  • Ability to work in a fast-paced environment.
  • Excellent problem-solving and conflict resolution skills.


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