E-Commerce Operations Expert

4 days ago


Bengaluru, Karnataka, India Locad Full time
E-Commerce Operations Expert Wanted

Locad is seeking an experienced E-Commerce Operations Expert to join our team. As an E-Commerce Operations Expert, you will be responsible for driving efficiency and growth in our e-commerce operations.

Key Responsibilities:
  • Provide expert-level technical support to ensure smooth operations.
  • Develop and maintain a robust product support framework and documentation.
  • Regularly report and provide insights on issues raised.
  • Collaborate with internal teams to communicate product features.
  • Work closely with the customer support team to provision system access.
Requirements:
  • 2+ years of experience in Product Support or a similar role.
  • Experience in e-commerce or logistics is a plus.
  • Strong discipline and self-motivation.
  • Excellent communication skills.
  • High attention to detail.

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