ServiceNow Business Process Consultant

1 week ago


ChennaiBangaloreHyderabad, India Softpath Technologies LLC Full time
ServiceNow Business Process Consultant

Join Softpath Technologies LLC as a ServiceNow Business Process Consultant and play a key role in helping organizations adopt service management and asset management best practices on the ServiceNow platform.

Key Responsibilities:
  • Assist clients in assessing current state processes and tools and defining ServiceNow solution requirements.
  • Lead client-facing User Requirements workshops to gather, analyze, document, and manage business and user requirements.
  • Work with clients to provide leadership on IT Service Management (ITSM and ITOM) best practices and conduct gap analysis and assessments to identify the delta between ServiceNow and client ITSM and ITOM processes.
  • Identify potential solutions for the business and provide input to issues or risks through knowledge of the business and user requirements.
  • Translate high-level business requirements into functional specifications for input into application activities.
  • Creation of user stories and acceptance criteria to be used in agile development.
  • Interact with subject matter experts, application development, implementation support, and production support staff to define functional specifications that meet user requirements and are technically appropriate.
  • Recommend changes to established methods, suggest alternative solutions, and new methods to improve quality and increase productivity.
  • Communicate with Project Managers and assist in the management of client expectations.
  • Create and maintain BSA/BPC deliverables as mandated in our development lifecycle.
  • Provide support for the creation and maintenance of project documentation as per the development lifecycle.

Requirements: Must have ITSM, ITOM, and SPM knowledge supported by ServiceNow certifications.



  • Chennai/Bangalore/Hyderabad, India Softpath Technologies LLC Full time

    Business Process Design Specialist At Softpath Technologies LLC, we are seeking a highly skilled Business Process Design Specialist to join our team. As a Business Process Design Specialist, you will be responsible for assisting organizations in adopting service management and asset management best practices and optimizing them on the ServiceNow platform...


  • Hyderabad, Telangana, India ServiceNow Full time

    Product Manager for ServiceNowWe are seeking an experienced Product Manager to join our team at ServiceNow. The ideal candidate will have a deep understanding of the ServiceNow platform and a proven track record of developing and refining product visions, strategies, and roadmaps.Key Responsibilities:Product Strategy and Enhancement:Develop and refine the...


  • Noida/Pune/Bangalore/Hyderabad, India MNR Solutions Private Limited Full time

    ServiceNow Business AnalystAt MNR Solutions Private Limited, we are seeking a highly skilled ServiceNow Business Analyst to join our team. As a key member of our ServiceNow practice, you will play a critical role in helping our clients optimize their ServiceNow platform and leverage its full potential.Key Responsibilities:Assist organizations in adopting...

  • Product Manager

    1 week ago


    Hyderabad, Telangana, India ServiceNow Full time

    Job Title: Product Manager - ServiceNow Platform ExpertJob Summary: We are seeking an experienced Product Manager to lead the development and refinement of the product vision, strategy, and roadmap for ServiceNow Platform Features.Key Responsibilities:* Develop and refine the product vision, strategy, and roadmap for ServiceNow Platform Features aligned with...


  • Hyderabad, Telangana, India ServiceNow Full time

    Product Manager for ServiceNow PlatformWe are seeking an experienced Product Manager who possesses a deep understanding of how ServiceNow Platform features work. The ideal candidate will have 6-8 years of experience in Product management, with a strong background in ServiceNow platform implementation and optimization. Excellent communication skills, clarity...


  • Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:   In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committed to providing amazing customer...

  • Business Analyst

    3 weeks ago


    Chennai/Bangalore/Hyderabad, IN Softpath Technologies LLC Full time

    Role : ServiceNow Business AnalystExp : 6- 8Job Description :As a ServiceNow Business Process Consultant operating across the enterprise within the capability team, you will be responsible for assisting organizations in adopting service management and asset management best practices and optimizing them on the ServiceNow platform while leveraging the CMDB....

  • Product Manager

    2 weeks ago


    Hyderabad, Telangana, India ServiceNow Full time

    Product Manager - ServiceNow ExpertWe are seeking an experienced Product Manager who possesses a deep understanding of the ServiceNow platform. The ideal candidate will have 6-8 years of experience in Product management, with a strong background in ServiceNow platform implementation and optimization.Key Responsibilities:Product Strategy and...


  • Chennai/Bangalore/Hyderabad, India HEPL - A Cavinkare Group Company(Consultant) Full time

    Job DescriptionWe are seeking a highly skilled ServiceNow ITSM Pro Developer to join our team at HEPL - A Cavinkare Group Company(Consultant). As a key member of our development team, you will be responsible for designing, developing, and implementing robust solutions on the ServiceNow platform.ResponsibilitiesWork in a Scrum-based, Agile development process...


  • Hyderabad, Telangana, India ServiceNow Full time

    Job Title: ServiceNow Developer - Automation ExpertJob Summary:We are seeking a highly skilled ServiceNow Developer - Automation Expert to join our team. As a key member of our development team, you will be responsible for designing, developing, and implementing automation solutions using ServiceNow platform.Key Responsibilities:Design and develop automation...


  • Chennai/Hyderabad, India MNR Solutions Full time

    Job DescriptionMNR Solutions is seeking a highly skilled ServiceNow Technical Consultant to lead the design, development, and implementation of ServiceNow solutions, focusing on ITAM and ITSM modules.Key ResponsibilitiesCollaborate with clients to gather and analyze business requirements, translating them into technical specifications and solutions.Develop...

  • Software Engineer

    2 weeks ago


    Hyderabad, Telangana, India ServiceNow Full time

    Unlock the Power of AutomationServiceNow is revolutionizing the way business processes are designed, built, and executed. As a Sr Software Engineer, you will play a key role in developing high-quality, scalable, and reusable code that enforces best practices in software engineering architecture and processes.Key Responsibilities:Design, implement, and...


  • Hyderabad, Telangana, India ServiceNow Full time

    Job Title: ServiceNow Developer - Automation ExpertJob Summary:We are seeking a highly skilled ServiceNow Developer with expertise in automation and AI/ML to join our team. As a ServiceNow Developer - Automation Expert, you will be responsible for building and implementing automation scripts using Gen AI/ML capabilities, identifying and implementing...


  • Noida/Pune/Bangalore/Hyderabad, IN MNR Solutions Private Limited Full time

    Position : ServiceNow Business AnalystLocation : Skills : ServiceNow Business Analyst, ServiceNow Functional Consultant,ITSM,ITOM,SPM Job Description :- As a ServiceNow Business Process Consultant operating across the enterprise within the capability team, you will be responsible for assisting organizations in adopting service management and asset management...


  • Hyderabad, Telangana, India ServiceNow Full time

    Job DescriptionAs a Senior Software Engineer at ServiceNow, you will play a key role in designing, building, and executing innovative solutions that revolutionize how business processes are designed, built, and executed. Our team is rapidly expanding Playbook, a young product that leverages ServiceNow's enterprise flow engine to automate multi-step processes...


  • Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:   Build high-quality, clean, scalable and reusable code by enforcing software engineering best practices and processesAutomation is priority for our team – always look for opportunity to automate the monotonous and tedious work . Able to identify the automation areas that involves repetitive...


  • Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:   Automation is priority for our team – Always search for ways to automate tiresome tasks. Can discover repetitive automation tasks and provide an efficient solution.Build platform automation scripts using GENAI / ML capabilitiesShould be capable in building custom applications from scratch or...

  • ServiceNow Consultant

    1 month ago


    bangalore, India Tata Consultancy Services Full time

    Greetings from TCS! Job Title: ServiceNow Discovery Consultant Location: Noida/Bangalore Experience Range: 4 - 6 years Job Description TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul. What are we looking for? ServiceNow...

  • Business Analyst

    2 weeks ago


    Bangalore, India Classic Search Private Limited Full time

    Business Analyst/Functional Consultant – ServiceNow Experience:- 8-12 years Education - MBA from top tier Management Institute Location of Work - Bangalore Provide transformation services driven by key offerings like Marketing Transformation, Commerce & Sales and Advanced Customer Engagement. Applicants will work as consulting professionals who...


  • Hyderabad/Telangana, India Neev Systems Pvt Ltd Full time

    Job Title: ServiceNow CSM ConsultantWe are seeking an experienced ServiceNow CSM Consultant to join Neev Systems Pvt Ltd. The ideal candidate will have a strong background in IT Service Management and a deep understanding of the ServiceNow platform, particularly in Customer Service Management.Key Responsibilities:Implement ServiceNow CSM Solutions: Design,...