Business Process Optimization Specialist

4 days ago

Ellore, Andhra Pradesh, India beBeeOperations Full time ₹ 5,00,000 - ₹ 10,00,000

At the heart of our operations lies a dynamic role that requires exceptional organizational skills, meticulous attention to detail and a talent for multi-tasking.

E-commerce Operations Executive Job Overview

This critical position oversees the smooth distribution of products across various sales channels, ensuring seamless order processing, timely delivery and efficient inventory management.

Key Responsibilities:
  • Verify incoming orders for accuracy and completeness with precision and care.
  • Input order details into our advanced order processing system with ease and speed.
  • Track order status from entry to delivery, identifying potential discrepancies and areas for improvement.
  • Collaborate closely with cross-functional teams to optimize order processing and delivery processes.
  • Respond promptly to customer inquiries and concerns via email or phone call.
  • Address quality-related issues and deviations with professionalism and dedication.
  • Maintain accurate records of orders, invoices and documents for future reference.
  • Generate insightful reports on order processing performance and share findings with senior management.
  • Identify opportunities for process optimization and implement best practices to drive continuous improvement.
Qualifications and Skills:
  • Prior experience in order processing, e-commerce operations or related fields is highly valued.
  • Proficiency in Microsoft Office applications, including Excel, is essential.
  • Knowledge of inventory management systems and order tracking tools is highly desirable.
  • Excellent stakeholder management, communication and interpersonal skills are necessary.
  • Ability to work effectively under pressure and manage competing priorities is crucial.

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