Technical Support Specialist

2 weeks ago


Bengaluru, Karnataka, India Senzwiz Technologies Full time

**Job Summary**

Senzwiz Technologies seeks a skilled Technical Support Specialist to provide high-quality technical assistance to users.

Main Responsibilities:

  • Identify, investigate, and resolve user problems with computer software and hardware.
  • Field support calls, chat, and other forms of user inquiries.
  • Collaborate with users to determine steps and procedures taken to identify and resolve problems.
  • Apply knowledge of computer software, hardware, and procedures to solve problems.
  • Guide users through diagnostic and troubleshooting processes.
  • Collaborate with other staff to research and resolve problems.

Requirements:

  • Excellent knowledge of computer software and hardware.
  • Strong problem-solving and analytical skills.
  • Effective communication and interpersonal skills.

About Senzwiz Technologies:

We are a technology company dedicated to providing innovative solutions to our clients.



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