Technical Support Specialist Position

14 hours ago

Vellore, Tamil Nadu, India beBeeItSupport Full time ₹ 40,00,000 - ₹ 80,00,000
IT Support Specialist Job

We are seeking a skilled IT support specialist to provide technical assistance to employees and maintain the company's computer systems.

Key Responsibilities:

  • Offer first-level technical support for hardware, software, and network issues.
  • Assist in maintaining computers, servers, and networking equipment.
  • Install and update software across the company's systems.
  • Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity.
  • Ensure regular data backups and contribute to the company's data security efforts.
  • Maintain accurate records of IT assets, issues, and resolutions in a ticketing system.
  • Monitor and maintain the company's local area network (LAN) and internet connectivity.
  • Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied.

Requirements:

  • Education: Bachelor's degree in Computer Science or related field.
  • Experience: 2-3 years of experience in IT support or administration.
  • Skills:
  • Proficiency in Windows and Linux operating systems.
  • Understanding of network concepts.
  • Familiarity with hardware components.
  • Office productivity software skills.
  • Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive attitude.
  • Communication: Good verbal and written communication skills to interact with non-technical staff.
  • Team Player: Ability to work well in a team and follow instructions.

Benefits:

  • This role offers opportunities for career growth and professional development.
  • The ideal candidate will have a strong desire to learn and take on new challenges.
  • We offer a collaborative and supportive work environment.

Add Advantage:

  • IT certifications such as CompTIA A+ or Microsoft Certified: Fundamentals.
  • Basic knowledge of network security and firewall configurations.
  • Familiarity with cloud platforms like Google Cloud or Microsoft Azure.

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