Technical Support Specialist

2 days ago

Anand, Gujarat, India beBeeService Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Overview

A highly skilled technician is required to provide top-notch service and support in a dynamic environment.

This role involves resolving complex technical issues, providing training to colleagues, and analyzing data to ensure accuracy and integrity.

The ideal candidate will have a strong background in IT, excellent problem-solving skills, and the ability to work independently with minimal supervision.

  • Provide assistance and guidance to junior technicians on complex technical issues.
  • Develop and maintain knowledge of IT systems and processes to stay up-to-date with industry trends.
  • Collaborate with team members to resolve technical issues and improve overall service delivery.
  • Analyze and interpret data from various sources to identify trends and areas for improvement.

Requirements:

  • Minimum 4 years of experience in a related technical field.
  • Strong working knowledge of IT applications and software, including Microsoft products.
  • Excellent analytical and problem-solving skills, with the ability to work under pressure.

Preferred Skills:

  • Experience with IT service management tools and processes.
  • Knowledge of accounting applications and tax preparation software.
  • Ability to work effectively in a fast-paced environment.

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