Technical Support Specialist

2 days ago

Anand, Gujarat, India beBeeAccessibility Full time US$ 26,000 - US$ 40,000
Job Opportunity

Role Overview

We are seeking a proactive, detail-oriented, and technically skilled professional to support a blind Data & Appliance Analyst working within a global Cloud + AI organization.

You will work closely with the Analyst to provide visual interpretation, data summarization, and navigation assistance within platforms such as Azure Portals, Excel, and Visual Studio.

The client uses JAWS and VoiceOver screen readers.

Key Responsibilities

  • Review and interpret code, making basic changes as needed.
  • Create and manage spreadsheets for data tracking and analysis in Microsoft Excel.
  • Utilize formulas, pivot tables, and other Excel tools to streamline workflows.
  • Assist in converting and formatting documents to meet accessibility standards.
  • Summarize meetings, manage task follow-ups, and track progress in collaboration with team members.

Required Skills and Qualifications

  • Basic coding knowledge, understanding how code is structured and identifying components like classes and functions.
  • Proficiency in Microsoft Excel, comfortable working with large data sets and using intermediate Excel functions.
  • Strong Communication Skills, providing support in a clear, professional manner.
  • Maintain clear, professional communication in English, both written and verbal.
  • Willingness to learn and openness to training in accessibility standards and related tools.
  • Familiarity with accessibility standards (e.g., WCAG).

What's in it for you?

  • Work with a global client on meaningful and impactful projects.
  • Opportunity to learn new skills, including accessibility compliance.
  • Supportive team environment with training provided.
  • Remote working.

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