
Executive Team Member
4 days ago
Roles and Responsibilities:
- Lead the execution of club events, workshops, speaker sessions, and client visits.
- Develop an annual activity calendar and track progress.
Stakeholder Communication:
- Act as the point of contact between the club and stakeholders, including property owners, external partners, vendors, and members.
- Minutes of meeting, follow-ups on points agreed, and execution of the same.
Team Management:
- Properly delegate, monitor, and evaluate team responsibilities.
- Ensure staff consistently comply with the uniform policy while on duty.
- Responsible for managing disciplinary actions involving all Club level employees.
Budget and Resource Management:
- Assist in managing club resources and event budgets.
- Coordinate with management for any necessary approvals or procurement.
Membership Engagement:
- Deliver a high standard of customer service by creating a welcoming environment for members.
- Promptly address concerns, complaints, or suggestions to strengthen member relationships and improve club services.
- Foster a culture of attentiveness and responsiveness among staff to ensure every member's interaction reflects the club's values and commitment to excellence.
Health, Safety, and Compliance:
- Ensure the fitness club operates in full compliance with health regulations, including sanitation standards, emergency protocols, and staff certification.
- Implement and monitor safety procedures across all areas—workout zones, locker rooms, and group class studios—to minimize risk and protect members and staff.
- Oversee maintenance needs and coordinate staff training in CPR/First Aid to be ready for any emergency situation.
Program and Event Planning:
- Strategically plan, coordinate, and oversee engaging fitness programs, wellness challenges, workshops, and social events.
- Collaborate closely with instructors, personal trainers, and wellness professionals to design innovative offerings that enhance the member experience.
- Monitor attendance and feedback to refine programming, ensuring events remain fresh and impactful.
Reporting and Documentation:
- Maintain documentation of all club activities for audit and institutional reporting.
- Provide regular updates to relevant stakeholders.
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