Senior Front Office Team Member

3 days ago

Udaipur, Rajasthan, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 20,00,000

Front Office Professional

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  • The Front Office is the main interface for guests and staff alike, requiring high levels of professionalism, organization, and communication skills.
  • As a Senior Front Office Executive, you will be responsible for managing guest check-in and check-out procedures, handling room bookings and reservations, and maintaining accurate records.
  • Excellent customer service skills are essential for this role, as you will be the first point of contact for guests, resolving any issues or complaints in a timely and professional manner.
  • You will work closely with housekeeping and other departments to ensure seamless operations and meet guest needs effectively.
  • Additionally, you will handle phone calls, emails, and inquiries in a professional and courteous manner, ensuring that all interactions are positive and memorable.

Requirements:

  • Minimum qualification: 12th pass; Graduate preferred.
  • Prior experience in front office, reception, or hotel industry preferred, but freshers can also apply.
  • Good communication skills in English and Hindi, with basic computer knowledge, including MS Office, email, and hotel booking software.
  • Pleasant personality with excellent customer service skills, ability to work in shifts, including morning and evening hours.

Key Benefits:

  • Opportunity to work in a fast-paced and dynamic environment.
  • Chance to develop your skills and expertise in customer service and front office management.
  • Competitive salary and benefits package.

How to Apply:

  • Send your resume and cover letter to the email address below.
  • Apply online through our website using the link provided.

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