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Technical Operations Director

1 week ago

Bengaluru, Karnataka, India Amazon Web Services (AWS) Full time
About the Job:

The Technical Operations Director will be responsible for leading the technical operations of our Support Engineering team in India. This role requires strong technical expertise, leadership abilities, and excellent communication skills.

Key Responsibilities:
- Oversee the technical operations of the team, ensuring efficient use of resources and meeting SLA commitments.
- Develop and implement strategies to improve team performance and productivity.
- Collaborate with development teams to resolve complex issues and improve customer support experiences.
- Mentor and develop employees in their careers, providing opportunities for growth and professional development.

Why Work with Us?
We value diversity and inclusion, and believe that our differences make us stronger. We offer a collaborative and inclusive team culture that fosters learning and growth.

Requirements:
- Bachelors degree or equivalent experience in a technical position
- 9+ years of experience in technical support, engineering or operations environment, 2+ of which should be in managing technical teams
- Hands on Technical experience in Linux/UNIX Operating system or Infrastructure/Systems management experience