
Technical Lead
3 days ago
Job Overview:
We are seeking a highly skilled and experienced IT professional to join our team as a Technical Lead. The successful candidate will be responsible for overseeing the administration and maintenance of various Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.
Key Responsibilities- Service Administration: Manage and maintain Exchange Online, SharePoint, Teams, OneDrive, and related M365 services to ensure seamless user experience and optimal performance.
- User Management: Oversee user accounts, licenses, permissions, and security policies to ensure compliance with organizational standards and best practices.
- Data Backup and Recovery: Implement backup and recovery solutions for M365 data to prevent data loss and ensure business continuity.
- Windows Server and Active Directory: Administer Windows Server (2016/2019/2022) and Windows 10/11 workstations, manage Active Directory (AD) and Group Policy configurations, perform patching, updates, and troubleshooting of OS and apps.
- Azure AD, Intune, and Purview: Manage user and group access in Azure AD, enforce MFA and Conditional Access policies, administer Microsoft Intune for MDM/MAM, device compliance, and app deployment, implement Microsoft Purview for data governance, compliance, and DLP strategies.
- Security and Networking: Perform vulnerability assessments, apply security patches, and maintain compliance, troubleshoot LAN, WAN, VPN, DNS, DHCP, and firewall issues, implement and maintain network security protocols.
- CCTV and Video Conferencing: Support and maintain office CCTV systems, manage Zoom/Teams video conferencing systems and hardware setup.
- General IT Support: Provide end-user support and technical training, monitor systems proactively to ensure uptime and performance, document configurations, processes, and troubleshooting guides.
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