
End-to-End Training Specialist
3 days ago
The ideal candidate will own end-to-end training for Beauty Advisors, field sales, and retail partners to lift sell-through, service standards, and launch readiness.
- Build curriculum & SOPs for product science, shade matching, regimen building, hygiene, VM basics, and claims guardrails (no medical claims).
- Create multi-format content: decks, playbooks, 2-min videos, role-plays, quizzes (Hindi/English).
- Run train-the-trainer; field coaching and roadshows; monthly masterclasses.
- Partner with NPD/R&D to translate INCI & benefits into accurate demos; ensure compliant claims.
- Set up LMS/trackers; publish training calendar; report impact with dashboards.
- Store audits & side-by-sides; fix basics (grooming, demo ritual, replenishment cues).
- Hire/manage regional trainers; onboard channel trainers; manage external academies/vendors.
- 6–10 years in beauty/personal-care retail training; led pan-India TTT programs.
- Strong grasp of makeup & skincare; able to explain INCI and shade science simply.
- Bilingual: Hindi & English; confident facilitator and on-camera presenter.
- Data-driven; advanced Sheets/Excel; familiar with LMS.
- Weekend/launch flexibility; high travel comfort.
- Plus: MT/EBO experience, cosmetology certification, basic VM.
Trade-offs to consider:
- Pure L&D profiles = stronger pedagogy/content; may need coaching on retail hustle.
- Ex-BA/Counter Leads = great field intuition; test for content creation & analytics.
- Prior brand-side beats third-party trainer for accountability to KPIs.
To succeed in this role, please submit your CV along with two sample artifacts demonstrating your ability to teach shade matching and a cross-sell script.
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