
Airport Process Manager
1 day ago
The Airport Operations Control Centre (AOCC) plays a vital role in ensuring the smooth functioning of airport processes. As an AOCC Executive, you will be responsible for overseeing the day-to-day operations, aligning with regulatory requirements and business objectives.
Key Responsibilities:- Process Optimization: Ensure efficient synchronization of airport processes to achieve quality, efficiency, and punctuality objectives.
- Resource Management: Manage passenger, baggage, aircraft, and information flow in real-time to maintain service quality and meet airport objectives.
- Procedures Implementation: Implement Management-approved Standard Operating Procedures for the AOCC.
- Regulatory Compliance: Carry out daily tasks in compliance with regulatory requirements.
You will also be responsible for:
- Stakeholder Performance Monitoring: Monitor stakeholder performance and implement corrective actions as needed.
- Operational Efficiency: Proactively manage airport processes and resources to prevent operational bottlenecks.
- Data Management: Ensure accurate and timely data input into airport operational databases.
- Audit and Analysis: Regularly audit basic data in AOS systems and implement process changes as defined in PCM.
- Reporting and Communication: Provide accurate and informative data for daily management reports.
- Partnership and Coordination: Ensure effective coordination with airport partners to ensure smooth airport operations.
Industry Type: Aviation
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations
Experience: 9-14 years only
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