Training Operations Director

3 days ago

Nagpur, Maharashtra, India beBeeDirector Full time ₹ 40,00,000 - ₹ 50,00,000

Job Title: Director of Training Operations

CorroHealth is the leading provider of clinically led healthcare analytics and technology-driven solutions, dedicated to positively impacting the financial performance for physicians, hospitals, and health plans.

Job Description:

The Director of Training Operations will lead the design, planning, and execution of comprehensive training programs for the entire HCC team, ensuring alignment with long-term business objectives. They will develop training initiatives that are forward-thinking and in line with industry trends, keeping the training content updated with the latest HCC/ICD coding standards.

Key Responsibilities:

  • Strategic Training Program Planning & Execution: Lead the design, planning, and execution of comprehensive training programs for the entire HCC team, ensuring alignment with long-term business objectives.
  • Leadership & Team Development: Provide strong leadership by managing and mentoring Managers and AMs, guiding them to drive performance excellence within the training and process coach functions.
  • Quality Assurance & Process Improvement: Lead the implementation and evolution of quality management practices across training programs, ensuring all programs are consistently aligned with organizational goals and quality standards.
  • Cross-functional Collaboration & Stakeholder Management: Collaborate with senior management and cross-functional teams to align training and process coaching strategies with broader business objectives.
  • Performance Monitoring & Reporting: Develop and implement robust performance tracking mechanisms that monitor the effectiveness of training programs on a larger scale.

Innovative Training Methods:

  • Drive the adoption of new training technologies and methodologies, including e-learning platforms, to enhance learning outcomes and reduce training time.
  • Stay ahead of trends in learning and development, introducing innovative approaches to improve engagement, retention, and skills application.

Essential Qualifications:

  • Experience: 15+ years of experience in training operations, process coaching, or quality management, with at least 5 years in a managerial or leadership role, ideally within the HCC industry.
  • HCC Knowledge: Extensive expertise in HCC coding systems.
  • Leadership & Training Expertise: Advanced experience in leading, mentoring, and managing a team of trainers, process coaches, and managers, driving high performance and achieving training objectives.
  • Advanced Problem-Solving: Exceptional ability to identify, analyze, and resolve complex training, operational, and process-related challenges at an organizational level.

Preferred Qualifications:

  • Coding Certification – AAPC/AHIMA
  • Proven experience in a senior management role overseeing a team of managers, trainers, or quality leaders in a high-volume, dynamic environment.

Core Competencies:

  • Strategic Leadership: Ability to align training initiatives with company strategy and execute high-level goals through actionable plans.
  • High-Level Mentorship: Expertise in coaching and developing senior team members to enhance leadership capabilities within the training function.
  • Change Management: Proven experience managing change and driving transformation within training programs, processes, and teams.
  • Innovation & Adaptability: Ability to quickly adopt and implement cutting-edge training solutions while remaining adaptable to business needs and external trends.
  • Data-Driven Decision Making: Strong analytical and reporting skills, leveraging data to drive improvements and measure training effectiveness.
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