Customer Advocate

21 hours ago

Solapur, Maharashtra, India beBeeCommunity Full time ₹ 2,50,000 - ₹ 4,00,000

We are seeking an Engagement Specialist to nurture our global family across social platforms.

This is a people-first role for someone who loves genuine connections, daily engagement, and building long-term relationships. You'll help turn our followers into loyal supporters by creating a welcoming space across our digital touchpoints.

Responsibilities:

  • Manage and grow our community across Instagram, TikTok, Threads, Facebook, Pinterest, and Little Red Book (Xiaohongshu).
  • Actively post content and keep groups and communities active on Facebook and Instagram.
  • Engage daily with followers: reply to DMs, comments, and share meaningful interactions.
  • Monitor conversations, sentiment, and feedback to help shape future campaigns.
  • Support email communications by gathering FAQs and customer insights.
  • Work closely with the Social Media Manager to align tone and campaigns.

Requirements:

  • 1–3 years of experience in social media engagement, community building, or customer interaction.
  • Excellent written communication and a natural, empathetic voice.
  • Organized, reliable, and able to manage multiple conversations daily.
  • A passion for slow fashion, motherhood, or kids' lifestyle communities is a plus.
  • Experience working with premium or luxury brands is an advantage.

Benefits:

  • A thoughtful, purpose-driven workspace where your presence makes a real impact.
  • A chance to grow with a global brand rooted in craftsmanship and care.
  • A warm, welcoming studio environment.
  • A close-knit team that values trust, creativity, and initiative.

How to Apply: Please submit your application directly here. We review every application carefully and will reach out with next steps if your profile is a strong match.

Let's create a community that feels like home

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