Global Customer Advocate

4 days ago

Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,15,000 - ₹ 4,20,000
International Customer Support Role

We are seeking a highly motivated and customer-focused Customer/Technical Support Executive to join our team. The ideal candidate will be responsible for providing exceptional support to our international customers, ensuring their needs are met and issues are resolved efficiently.

Key Responsibilities:

  • Handle international customer calls with professionalism and expertise.
  • Understand customer needs and provide tailored solutions.
  • Troubleshoot issues and escalate complex problems when necessary.
  • Maintain accurate records of interactions.
  • Meet performance targets for customer satisfaction, call handling time, and resolution.

Requirements:

  • Excellent English communication skills (no grammatical errors or MTI).
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment.
  • Collaborative and team-oriented mindset.

Benefits:

  • Competitive salary package.
  • Performance-based incentives.
  • Opportunities for growth and professional development.

Location: Jaipur, India ({location})

Job Type: Full-time

Language: English

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