IT Infrastructure Specialist

1 day ago

Aurangabad, Maharashtra, India beBeeInfrastructure Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: IT Infrastructure Specialist

The role of the IT Infrastructure Specialist plays a critical part in ensuring business continuity. The position involves providing comprehensive support across the entire IT infrastructure, encompassing end-user support, networking, servers, and IT systems.

This position is broader than desktop support and requires proactive monitoring, troubleshooting, and IT service management to maintain seamless operations.

  • Provide technical assistance for desktops, laptops, mobile devices, and enterprise applications.
  • Monitor and maintain IT infrastructure (servers, storage, networks).
  • Handle user requests and incidents via an IT helpdesk/ticketing system.
  • Administer user accounts, email systems, and security groups within Active Directory/Office 365.
  • Troubleshoot network connectivity and system access issues.
  • Assist in IT projects (cloud migration, system upgrades, security enhancements).
  • Collaborate with vendors and external providers for IT services and escalations.

Mandatory Qualifications:

  • 1-3 years of experience in IT support/infrastructure.
  • Knowledge of Windows/Linux servers, virtualization, and cloud platforms.
  • Strong understanding of networking (LAN/WAN, DNS, DHCP).
  • Good analytical, troubleshooting, and customer service skills.

Personal Attributes:

Smart Work, Customer Focus, Time Management

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