Support Operations Specialist

1 week ago


Chennai, Tamil Nadu, India MTAB Technology Center P Ltd Full time

About the Role:

We are seeking a highly skilled and motivated Support Operations Specialist to join our team at MTAB Technology Center P Ltd. As a Support Operations Specialist, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Answering customer inquiries in a timely and professional manner.
  • Providing detailed information to customers and resolving their issues.
  • Following up with customers to ensure their issues are resolved.
  • Taking feedback from customers and using it to improve our services.
  • Negotiating acceptable terms for both the company and the customer.
  • Identifying patterns and areas for improvement and addressing them with the team.
  • Exhibiting patience and resolving problems creatively.

About Abhyaz:

Abhyaz is a leading talent management and internship platform that offers remote internship opportunities across various fields. Our platform provides a comprehensive learning management system and collaboration tools to facilitate seamless communication and project management.

Benefits:

  • Gain hands-on experience with industry-standard tools like Moodle and Zoho One.
  • Engage in innovative projects that broaden your skill set.
  • Enjoy the flexibility of working from anywhere.
  • Develop a strong online portfolio showcasing your work.
  • Benefit from flexible working hours and maintain a healthy work-life balance.

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