Hospitality Ambassador

This role is focused on delivering exceptional customer experiences by providing attentive and polished food and beverage service to members and guests.

The ideal candidate is passionate about service, with good communication skills and a strong presence on the floor to anticipate guest needs and resolve issues promptly.

• Welcome members and guests, present menus, and assist with food and beverage selections
• Take accurate orders and coordinate with the kitchen and bar teams to ensure timely service
• Ensure proper table setup and cleanliness before, during, and after service
• Maintain a high level of attention to detail while working in a fast-paced environment
• Provide menu recommendations and answer questions about ingredients or preparation methods
• Follow established standards for service delivery, billing, and table turnover
• Support the setup and service of private dining experiences and member events

Requirements:

• 0 - 2 years of experience in food and beverage service or hospitality operations
• Good communication skills and a service-oriented mindset
• Knowledge of basic F&B service etiquette and order-taking protocols
• Presentable and well-groomed, with a calm and confident demeanor
• Familiarity with POS systems is an added advantage
• Flexibility to work in shifts, weekends, and holidays as per operational needs