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Business Process Optimization Specialist
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This role involves working closely with various stakeholders to understand business needs, document requirements, create and maintain process documentation, assist in the implementation of solutions and monitor quality of service delivery.
- Analyzing business processes and workflows to standardize, improve or automate them
- Delivering process and solution documentation across teams, geographies, and tools
- Leading projects from end-to-end, ensuring goals are achieved on time
- Developing a deep understanding of individual teams and processes to ensure best-fit solution development
- Monitoring project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
- Documenting work to a high professional standard
The ideal candidate should have effective communication skills, experience working with cross-functional teams, and basic knowledge of business process modeling, workflow, and project management principles.
The candidate should also be familiar with data analysis tools and methodologies, able to work effectively in a team environment, and manage multiple priorities and tasks.
This position requires strong analytical and problem-solving skills, as well as the ability to communicate complex ideas to both technical and non-technical stakeholders. The successful candidate will be a key member of our team, working closely with other specialists to drive business growth and improvement.
