
Business Process Optimization Specialist
6 days ago
The ideal candidate for this role will be responsible for managing the company's entire go-to-market tech stack, streamlining systems and processes, and ensuring seamless data flow.
Key Responsibilities:- Own and optimize the go-to-market tech stack by evaluating tool usage, reducing redundancy, and integrating platforms
- Manage Salesforce as administrator and power user, handling workflows, fields, objects, and automation
- Partner with sales, marketing, and customer success teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting
- Develop reports and dashboards that track key metrics such as pipeline velocity, conversion rates, and campaign ROI
- Lead onboarding and offboarding of new tools, including vendor management and training
- Serve as the connection between systems, solving data gaps, syncing issues, and ensuring reliable reporting
- Stay ahead of new features and capabilities across GTM tools, continuously improving how we work
- Analyze GTM data across the funnel to identify trends, test hypotheses, and propose actionable improvements
- Proven experience managing GTM tools, especially Salesforce and at least 3 other tools
- Strong experience in B2B SaaS GTM models, ideally supporting both SLG and PLG motions
- Hands-on SFDC admin experience with the ability to build and troubleshoot workflows, custom fields, automation, and integrations
- Strong understanding of B2B revenue operations and the connection between sales, marketing, and customer success
- Ability to simplify complex tech ecosystems and eliminate unnecessary tools or processes
- Analytical mindset, knowing your way around dashboards, attribution, and pipeline metrics
- Comfortable rolling up sleeves but also thinking strategically about how tech can unlock growth
- Curious, fast learner, and proactive problem-solver
- One or more of the following Salesforce certifications: Advanced Administrator, Platform App Builder, Sales Cloud Consultant
- Experience with data tools, such as Looker or Tableau
- Experience supporting ABM or multi-touch attribution models
As an equal opportunity employer, we are committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We celebrate diversity and inclusion, fostering a workplace where everyone feels valued and empowered to contribute their best work.
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