Process Excellence Manager
4 days ago
OYO, a leading hospitality brand and a pioneer in the vacation home segment, has expanded its offerings with well-known brands such as Traum-Ferienwohnungen, Belvilla, Dancenter, Direct Bookers and Check My Guest. Under the name OYO Vacation Homes, the brand now boasts over 65,000 homes across more than 15 European countries, making it one of the fastest-growing vacation rental companies in Europe.
The Senior Process Specialist will play a crucial role in managing operations and client relationships in German-speaking markets. This position requires proficiency in German (C1 level) and a strong focus on optimizing workflows and delivering top-notch service to clients.
Key Responsibilities:
- Customer Engagement: Build long-term relationships with German-speaking clients through effective communication and problem-solving skills.
- Promote value-added services and upselling opportunities tailored to customer needs.
Operational Excellence:
- Identify and address process gaps to enhance efficiency and ensure seamless operations.
- Collaborate with teams to streamline workflows and deliver consistent results.
Data-Driven Insights:
- Analyze performance metrics and generate actionable reports for leadership.
- Use insights to develop strategies for process improvement and customer satisfaction.
Team Collaboration:
- Partner with cross-functional teams to drive solutions for operational challenges.
- Act as a liaison between the German market and internal teams for smooth process integration.
We estimate the salary for this position to be around $80,000 - $110,000 per year, depending on experience and qualifications.
Desired Qualifications:
- Proficiency in German (C1 level) and English is mandatory.
- 3-5 years of experience in process management, customer engagement, or similar roles.
- Proven experience in upselling or selling products/services in the German market.
- Excellent communication and interpersonal skills to build strong client relationships.
- Strong organizational and time management abilities to handle multiple tasks effectively.
-
Process Excellence Strategist
4 weeks ago
Gurgaon, Haryana, India WCube Full timeJob DescriptionWe are seeking a skilled Process Excellence Strategist to join our team at WCube. In this role, you will be pivotal in streamlining operations and driving business growth by establishing robust processes and fostering a culture of continuous improvement.Key Responsibilities:Process Development & Implementation:Create scalable, efficient, and...
-
Process Excellence Lead
4 weeks ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob DescriptionWe are seeking an experienced Process Excellence Lead to join our team in Gurgaon. As a key member of our operations and quality department, you will be responsible for driving process improvements, leading projects, and collaborating with stakeholders to achieve business objectives.Key Responsibilities:Foster a culture of continuous...
-
Process Excellence Lead
3 days ago
Gurgaon, Haryana, India Altudo Full timeAltudo, an award-winning customer and employee experience consulting firm, is seeking a highly skilled Process Excellence Lead to join our team.About the Role:This is a leadership position that requires overseeing and facilitating the implementation of QMS/ISMS.You will be responsible for performing RCA's, conducting CSAT's, identifying process improvements,...
-
Process Excellence Professional
7 days ago
Gurgaon, Haryana, India BDO RISE Private Limited Full timeJob SummaryA Process Analyst at BDO RISE Private Limited partners with consultants and client teams to understand current processes, create process maps, and recommend improvements. This role requires strong communication and design thinking skills to produce clear, comprehensive process documentation that enables improvements.Key...
-
Process Excellence Strategist
3 days ago
Gurgaon, Haryana, India BDO RISE Private Limited Full timeCompany Overview:BDO RISE Private Limited is a forward-thinking organization that empowers clients to achieve their goals through innovative solutions.Salary:The estimated annual salary for this position is ₹2,000,000 - ₹3,000,000, depending on experience and qualifications.Job Description:A Process Excellence Strategist plays a pivotal role in enhancing...
-
Senior Process Excellence Leader
1 month ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob DescriptionWe are seeking a highly skilled Senior Process Excellence Leader/Digital Transformation Specialist to join our team at Wipro Digital Operations and Platforms.Company OverviewWipro Digital Operations and Platforms is a leading digital solutions provider, helping businesses transform their operations and improve efficiency.SalaryThe estimated...
-
Process Excellence Transformation Specialist
1 month ago
Gurgaon, Haryana, India IGT Solutions Full timeJob OverviewIGT Solutions is seeking a highly skilled Process Excellence Transformation Specialist to join our team. This exciting opportunity involves driving process excellence and continuous improvement within our customer service operations.In this role, you will be responsible for leading and implementing process improvements, identifying opportunities...
-
SAP Process Excellence Consultant
4 weeks ago
Gurgaon, Haryana, India TekPillar Services Pvt. Ltd Full timeWe're seeking a skilled SAP PP Functional Consultant to join our team at TekPillar Services Pvt. Ltd.About the RoleAs an SAP PP Functional Consultant, you will be responsible for collaborating with business stakeholders to understand their needs and designing tailored SAP solutions around procurement, inventory management, logistics, and supply chain...
-
Gurgaon, Haryana, India IGT Solutions Full timeJob OverviewWe are seeking a seasoned Process Excellence Manager to lead process improvement initiatives in our BPO/Contact Center/KPO operations. As a Black Belt in Lean Six Sigma, the ideal candidate will have a strong understanding of business process outsourcing processes and a proven track record of delivering process improvements.Main...
-
Operational Excellence Manager
7 days ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob OverviewWe are seeking an experienced Operational Excellence Manager to join our team in Gurgaon. This role is responsible for driving process improvement and operational excellence initiatives across the organization.
-
Operations Excellence Manager
3 weeks ago
Gurgaon, Haryana, India myGwork Full timeWe're seeking a talented Operations Excellence Manager to join our team at myGwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. As a key player in our Search Ops team, you'll be responsible for delivering high-quality data annotation to improve AI/ML models driving Amazon's search services.About the...
-
Data Excellence Manager
2 weeks ago
Gurgaon, Haryana, India myGwork Full timeLead Data Specialist Job DescriptionWe are seeking a highly skilled and experienced Lead Data Specialist to join our team at myGwork. This is an exciting opportunity to work with Amazon, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.About the RoleThe Lead Data Specialist will be responsible for overseeing...
-
Procurement Excellence Manager
3 weeks ago
Gurgaon, Haryana, India NF Infratech Service Pvt. Ltd. Full timeJob DescriptionThe Procurement Excellence Manager role at NF Infratech Service Pvt. Ltd. is a dynamic position that requires a seasoned professional to oversee the development and maintenance of our vendor relationships. This individual will be responsible for identifying, assessing, and nurturing key supplier partnerships to ensure optimal product quality,...
-
Operational Excellence Manager
4 weeks ago
Gurgaon, Haryana, India Delhi Watch Company Full timeAbout Delhi Watch Company">At Delhi Watch Company, we revolutionize the watch industry with high-quality products at an accessible price point. Our goal is to disrupt a market dominated by few players, bringing innovation and competition to the forefront.Role Overview">This full-time hybrid role as Operational Excellence Manager will oversee day-to-day...
-
Transformation Director
7 days ago
Gurgaon, Haryana, India IGT Solutions Full timeJob SummaryWe are seeking a highly skilled Transformation Director to lead our Process Excellence and Digital Innovation efforts. This is an exciting opportunity to drive business growth through process improvements, digital transformation, and innovation.Key ResponsibilitiesDevelop and implement process excellence strategies to improve efficiency,...
-
Software Delivery Excellence Manager
3 weeks ago
Gurgaon, Haryana, India Nimbuspost Full timeJob Overview: Software Delivery Excellence ManagerEstimated Salary: $200,000 - $300,000 per yearNimbuspost seeks a highly skilled Software Delivery Excellence Manager to lead our efforts in improving software delivery processes, ensuring timely project completion, and maintaining the highest level of quality.The successful candidate will have a strong...
-
Operational Excellence Manager
3 weeks ago
Gurgaon, Haryana, India Talent Ro Full timeJob OverviewWe are seeking an experienced Operational Excellence Manager to join our team at Talent Ro. In this role, you will be responsible for devising and establishing quality procedures, standards, and specifications for the Tele collections and field collection process.The ideal candidate should have expertise in quality management and be able to...
-
Business Transformation Leader
4 weeks ago
Gurgaon, Haryana, India IGT Solutions Full timeAbout the RoleIGT Solutions is seeking a highly skilled Business Transformation Leader to lead process excellence initiatives and drive business growth.This role requires a strong understanding of process improvement methodologies, including Lean and Six Sigma, as well as experience in leading large-scale transformation projects.The ideal candidate will have...
-
Process Associate
6 days ago
Gurgaon, Haryana, India IGT Solutions Full timeTransactional Excellence SpecialistWe are seeking a detail-oriented and customer-focused professional to support the daily activities of our online travel agency.This role involves working closely with customers to deliver exceptional service and resolve any issues related to travel arrangements.Key Responsibilities:Booking Management: Manage customer...
-
HR Operations Excellence Manager
3 weeks ago
Gurgaon, Haryana, India Careerpage Full timeJob Title: HR Operations Excellence ManagerCareerpage is hiring for a highly skilled HR Operations Excellence Manager to oversee the entire recruitment process from sourcing to onboarding.About the Role:Talent Acquisition: Proactively source candidates through various channels, including job boards, social media, and employee referrals.Full-Cycle...