Administrative Coordinator

2 weeks ago


Mangalore, Karnataka, India ECCO Supply™ Full time

About Our Company:

ECCO Supply® is a leading wholesale distributor of Heating, Ventilation and Air Conditioning (HVAC) supplies and equipment, with a strong presence in Western and Central Canada.

About the Position:

We are seeking a highly organized and customer-focused Administrative Assistant to join our team in Calgary. As the first point of contact for clients, you will be responsible for maintaining open lines of communication, addressing customer inquiries and complaints, and ensuring timely resolution of issues.

Key Responsibilities:

  • Maintain a high level of professionalism with clients and establish a positive rapport with every caller
  • Provide exceptional customer service, responding to general inquiries and customer complaints in a timely and effective manner
  • Collaborate with freight carriers and Traffic and Customs Manager to ensure freight terms are met for payments
  • Provide backup support to the admin department as needed

Requirements:

  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other software applications

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, please submit your application, including your resume and cover letter, to [insert contact information].



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