
Job Title: Workforce Optimization Manager
4 days ago
The Workforce Optimisation Manager is a strategic leadership role responsible for leading and managing a team focused on aligning workforce resources with business objectives, ensuring efficient operations and maximum productivity. This involves forecasting staffing needs, creating schedules, monitoring real-time performance, and analysing data to improve efficiency and service levels.
Key Skills:
- Strategic Planning: Develop and implement workforce strategies, including forecasting, scheduling, and resource allocation, to align with business goals.
- Forecasting and Scheduling: Utilise historical data and trends to accurately forecast staffing needs, create efficient schedules, and manage time-off requests.
- Real-time Management: Monitor and manage real-time performance, adjust staffing levels, and ensure service level agreements are met.
- Performance Analysis: Analyse workforce data, identify areas for improvement, and implement strategies to optimise efficiency, productivity, and cost management.
- Team Leadership: Manage, coach, and develop a team of workforce analysts, providing guidance and support to achieve performance goals.
Benefits:
- A collaborative and dynamic work environment.
- Ongoing training and development opportunities.
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