Senior Process Optimization Specialist

4 days ago

Gurgaon, Haryana, India beBeeAutomation Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

About Us

We simplify the experience of buying, selling, and administering insurance products with innovative enterprise solutions.

This enables more people to protect their financial futures.

Our success is driven by three core values: be bold, team up, and deliver value.

About You

You will work closely with Product and Operations teams to identify process inefficiencies and improve them through automation.

You will analyze and investigate system/data issues, support bug identification and resolution tracking.

Your Responsibilities

  • Work with Product & Ops teams to identify manual transaction processes ripe for automation.
  • Document business requirements and functional specifications for automation of transaction flows.
  • Analyze and investigate system/data issues, support bug identification and resolution tracking.
  • Collaborate with engineering teams to ensure business needs are translated accurately into automated solutions.
  • Support UAT and validate outcomes for transaction-related automation fixes or improvements.
  • Build documentation, workflows, and SOPs for automated processes.
  • Use data to validate automation success, identify gaps, and suggest improvements.
  • Write and run basic SQL queries to support analysis, data validation, and troubleshooting.

Your Requirements

  • A Bachelors/Masters Degree with 4-5 years of experience as a Business Analyst, preferably in Insurance, BFSI, or SaaS environments.
  • Prior exposure to automation of business processes/transactions, workflow tools etc.
  • Excellent analytical and investigative skills comfortable digging into issues and identifying patterns.
  • Proven experience in bug tracking, triaging, and collaborating with QA or Engineering.
  • Familiarity with tools like JIRA, Confluence, Excel/Sheets, and process mapping platforms.
  • Strong communication skills for cross-functional collaboration.
  • Basic SQL for data extraction and analysis.

What We Offer

You will collaborate with smart, creative professionals dedicated to delivering cutting-edge technologies and enhanced services to transform how insurance is done.

For more information, visit our website. Apply by completing the online application on the careers section of our website.

We are an Equal Opportunity employer committed to a diverse workforce.

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