Senior Relationship Manager
4 weeks ago
Company Overview
Muthoot Fincorp Ltd. is a leading provider of financial services, with a strong presence in India. The company prioritizes customer satisfaction and employee long-term service.
Job Overview
We are seeking a highly skilled Senior Relationship Manager to join our team. As a Senior Relationship Manager, you will be responsible for building and maintaining strong relationships with our valued customers. You will be based in Hyderabad, Telangana, India and will work full-time.
Key Responsibilities
- Build and maintain strong relationships with customers, ensuring their financial needs are met
- Act as the main point of contact for customers, addressing their inquiries and concerns
- Offer personalized financial advice and guidance to customers
- Identify opportunities to upsell and cross-sell products and services
- Collaborate with internal teams to ensure smooth and efficient customer service
- Stay updated with industry trends and developments to provide relevant information to customers
- Prepare and present reports on customer relationships and sales performance
- Meet sales targets and contribute to the overall growth of the company
Requirements and Qualifications
- Minimum of 4-6 years of experience in relationship management within the financial services sector
- Proven track record in building and maintaining strong customer relationships
- Excellent communication and interpersonal skills
- Sound knowledge of financial products and services
- Ability to analyze customer needs and recommend suitable solutions
- Strong sales and negotiation skills
- Ability to work independently and as part of a team
- Result-oriented mindset with a drive to meet and exceed targets
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