
Financial Systems Support Specialist
4 days ago
Job Title
We are seeking a highly skilled technical support analyst to join our team. The successful candidate will be responsible for providing technical support and configuration across the banking arm and securities business under a dual-hat arrangement.
- This role involves providing technical support and configuration, participating in overnight support rota and weekend work is also a requirement of this role.
- The ideal candidate will be a self-motivator who is able to take a task and progress it independently or as part of a team.
- Documenting technical requirements or processes to capture the configuration being performed is also an essential task.
- Supporting and testing technical systems/servers, working with third-party software providers, and raising queries or tickets if software defects are identified are all key responsibilities of this role.
Mandatory Skills
- Experience of vendor application 'Smartstream Cash Management (CMS) ver 4' and some 'Smartstream Recs'
- Excellent communication skills, including the ability to converse with a wide variety of teams (Unix/Database/Application)
- Familiarity with Change Requests, attending and representing on CAB and weekend rollout of code changes
- Control M application knowledge, jobs creation, administration, alerting, file move, file watchers, json, etc.
- Oracle 19 SQL scripting and Oracle database concepts
- Linux shell scripting and support
- Ability to package up and manage configuration/code changes into releases, and apply to production
- Jboss 8 server knowledge, configuration, and support, error log analysis, and WAR file deployment
- JMS Queue processing and principles
- GitHub software management and Automated deployment via CI/CD pipeline
Nice-to-Have Skills
- Proactive and self-starting individual with high levels of ownership and accountability
- Strong analytical skills with an ability to understand complex workflows
- Proven ability to organize and prioritize own workload and drive results
- Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions
- Strong problem-solving skills employing a logical approach
- Ability to collaborate and partner across the firm
- High attention to detail
About Us
We offer a collaborative and dynamic work environment where you can grow and develop your career.
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