
Technical Services Specialist
2 days ago
We are seeking a seasoned professional to join our team as a Technical Consultant.
The ideal candidate will be an experienced ServiceNow expert with a proven track record of implementing ITSM and ITOM solutions.
Responsibilities include leading ServiceNow engagements end-to-end, providing hands-on design and development expertise, and supporting various consulting initiatives.
Candidates should have excellent communication skills and the ability to convey complex technical concepts in understandable business terms.
- Provide technical expertise for ServiceNow design and development.
- Support ServiceNow based consulting initiatives.
- Work closely with architects, SMEs, process consultants in end-to-end implementations.
- Migrate data and processes from legacy tools to ServiceNow.
- Configure and build integrations with SCCM, SCOM, etc.
- Develop enhancements on the ServiceNow platform to meet business needs.
- Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc.
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