Chief Network Operations Engineer

1 month ago


Mumbai, Maharashtra, India NETWORK SERVICE PROVIDER Full time

About Us

NETWORK SERVICE PROVIDER is a reputable Managed Service Provider, System Integrator, IT Solution provider & Network provider in Wireless, Wired & Fiber Optic. We offer a one-stop solution for all your IT, Telecommunications, Cloud, Security & Networking needs.

We are looking for a Chief Network Operations Engineer

To provide Level 2 support and troubleshooting as and when required, ensuring the reliability and availability of our network infrastructure. This role involves designing, maintaining and supporting the network infrastructure, configuring, installing, maintaining and lifecycle planning of various network devices and services.

The Role

  • Escalate technical issues to relevant parties when needed and follow up until the issues are closed.
  • Ensure all standards and procedures are followed and maintained.
  • Answer queries and resolve issues relating to usage of standard applications and IT services.
  • Provide monthly help desk reports.
  • Design, maintain and support the network infrastructure.
  • Monitor system performance and ensure reliability and availability.
  • Recommend infrastructure solutions to meet business requirements in compliance with IT policy and procedure.

Ideal Profile

  • You possess a degree/diploma in computer science, engineering or related field.
  • You have at least 1 year experience, ideally within a Helpdesk/Technical Support or Network Engineer/System Engineer role.
  • You have excellent communication and interpersonal skills.
  • You possess strong analytical skills and are comfortable dealing with numerical data.
  • You are a strong team player who can manage multiple stakeholders.
  • You are highly goal-driven and work well in fast-paced environments.
  • You are willing to undertake 30-60% travel.

What's on Offer?

  • Leadership role
  • Flexible working options
  • Work within a company with a solid track record of success
  • $65,000 - $85,000 per annum salary range based on qualifications and experience


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