Travel Expert

2 days ago

Lucknow, Uttar Pradesh, India beBeeFlight Full time ₹ 1,76,18,000 - ₹ 2,09,09,000
Flight Specialist Job Description

This is a specialized role that requires expertise in managing flight bookings, exchanges, cancellations, and ticket issuance via Global Distribution Systems (GDS).

  • Key Responsibilities:
  • Manage flight bookings, exchanges, cancellations, and ticket issuance via GDS.
  • Handle complex multi-city, international, and round-the-world itineraries.
  • Apply airline fare rules and interline agreements to deliver the best outcomes for clients.
  • Action Passenger Name Records (PNRs) in line with defined Service Level Agreements (SLAs) and ensure complete documentation across systems.
  • Coordinate fare optimization, refunds, and fare disputes directly with airline partners.
  • Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues.
  • Lead Debit Memo Management: Investigate and respond to Debit Memos with speed and accuracy, identify root causes, and implement preventive measures.
  • Collaborate cross-functionally to reduce Debit Memo occurrences through staff training, documentation, and process improvements.
  • Own Business Support Program (BSP) and Airline Reporting Corporation (ARC) workflows with precision - from airline invoicing to reconciliation and reporting.
Requirements
  • Essential Skills:
  • 5+ years of experience in flight ticketing for high net worth individuals, travel agencies, Online Travel Agencies (OTAs), or corporate desks.
  • Proficiency in at least one GDS (Sabre, Amadeus, Galileo).
  • Deep understanding of international travel, fare construction, and route planning.
  • Expertise with BSP, ARC, PNR management, ticket issuance, and airline invoicing.
  • IATA Foundation or Consultant Certification required.
  • Polished verbal communication, attention to detail, and calm under pressure.
  • Bonus: Experience in luxury travel, private aviation, or VIP ticketing.
About Us

We are a forward-thinking organization redefining the luxury travel experience powered by design, intelligence, and obsessive attention to detail.

  • Why Join Us:
  • Earn what you're worth. We believe excellence deserves to be matched - with a competitive salary that reflects your craft and contribution.
  • Build, don't just belong. As part of our team, you'll have real ownership, not just over what we create, but how we define the future of luxury travel.
  • Work where luxury is the standard. From ultra-personalized travel to high-net-worth clients, you'll operate in a space where excellence isn't requested- it's expected.
  • Be part of what's next. Join a future-forward team in a booming global industry- reshaping luxury with design, A.I., and intuition, where your role and impact grow as we do.
  • Work where the details delight. Health insurance? Yes. Freshly cooked meals? Always. A state-of-the-art office with a tennis court, jogging track, and a resident peacock? You'll just have to spot him yourself.

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